This two day programme will provide individuals with guidance in the skills and techniques essential to conducting successful selection interviews. Delegates will participate in a simulated interview role play to build confidence and reduce their anxiety when faced with an interview situation. Video will be used as an aid to delegate development and each delegate will be given a copy to take away with them for future reference.
Who Should Attend?
Any manager whose jobs requires them to take part in the effective recruitment and selection interviewing process. The programme introduces a structured approach to help with preparation and planning and is ideal for those who are new to interviewing.
Course Overview
Defining the recruitment and selection process
Identifying your role and responsibilities
Using job descriptions and person specifications
Common problems - how to prepare for them
Interview objectives
Structuring an interview plan for each candidate
Preparing the interview room
Selecting an appropriate interview time and venue
Style of interview - one-to-one, board, panel, who should attend etc.
Establishing an open environment in which the candidate is encouraged to open up
Overcoming barriers to communication
Building rapport quickly
Positive body language
Keeping the interview on track
The importance of employment legislation in successful interviewing - what not to ask
Interview simulation - delegates will be given opportunities to conduct an interview in a supportive and risk free environment
Questioning techniques - open and closed questions
Developing active listening skills
Probing questions - seeking clarification of answers
Note-taking - recording information for future use
Post-interview assessments
Reviewing candidate qualities, attributes and skills against predetermined criteria
Selecting the right candidate - evaluating performance, strengths and weaknesses
Delegates will learn to
Identify the various recruitment options.
Specify the requirements of the job vacancy to be filled and maintain a focus on the interview's primary objectives
Plan and prepare for a selection interview.
Identify the criteria against which to select the most suitable candidate for the job vacancy and use an effective questioning technique to elicit information from the interviewee.
Identify where you can improve your existing interview techniques and contribute to the interview process with increased confidence.
Project a professional image during the interview that puts the candidate at ease.
Understand how to assess potential in a candidate, and make effective decisions about each candidate based on the information gained during the interview.
